1. Order Processing Time:

• “We strive to process and ship your order as quickly as possible. Once your order is placed, it will typically be processed within 1-2 business days before being shipped.”
• “During peak periods or holidays, processing times may be slightly longer.” 

2. Shipping Options and Times:

• “We offer the following shipping options:”
  • “Standard Shipping: 4-8, typically 4 business days” 
• “Please note that these are estimates, and actual delivery times may vary due to factors beyond our control.” 
• “Shipping times are based on our manufacturer Printify’s estimates and can be affected by high order volumes, customs processing, or carrier issues.” 

3. Shipping Costs:

• “Shipping costs will be calculated at checkout and will vary depending on your location, the weight of your order, and the chosen shipping method.” 
• “We offer various shipping options, with varying costs. Please review these options at checkout to select the best option for your needs.” 

4. International Shipping:

• “We do not currently ship outside of the United Kingdom, no orders will be accepted at checkout for any address outside of this location.” 

5. Tracking:

• “You will receive a tracking number once your order has shipped. You can use this number to track the progress of your shipment.”
• “We are happy to assist with any tracking inquiries.” 

6. Lost or Damaged Orders:

• “If your order is lost or damaged in transit, please contact our customer support team within 30 days of the expected delivery date.”
• “Printify and the relevant shipping carrier are responsible for lost or damaged orders if the package is marked as delivered but not received.”
• “We may require you to provide documentation, such as photos of the damage, to process your claim.” 

7. Returns and Exchanges:

• “We accept returns and exchanges for orders that are damaged or defective, or if they are not what you ordered.”
• “Please contact our customer support team within 30 days of receiving your order to initiate a return or exchange.” 
• “Our customer su”pport contact is [email protected].”